Deming Cooperative Puzzle

ACROSS 1. The prevailing style of management must go through _________. 4. Any system needs guidance from _______. 5. The pyramid diagram only shows who ________ to whom. 7. A system must have an ____. 8. Sometimes one component must operate at a ________ for the good of the entire company. 9. The four components of profound knowledge form a _________ of knowledge. 11. The ____________ of any component is to contribute its best to the system, not to maximize its own profit.

DOWN 1. Experience without _________ teaches nothing. 2. The segments of the system of profound knowledge can not be _________. 3. The first step is transformation of the __________. 6. A system can not understand _______. 10. Optimization is management's ____.

(if you get stuck, see Chapter 3 of The New Economics)