Deming Cooperative Puzzle

ACROSS 1. Use of a loss function is restricted to the realm of losses that are __________. 3. Instead of worry about specifications, we should worry about __________. 6. The loss function is usually not __________. 8. To reduce variation, study the ______ causes of differences. 9. In addition to narrow dispersion in production, we should center the dispersion on the ______.

DOWN 2. We must stop asking people to explain ups and downs that come from ______ variation. 4. A loss function shows losses that a ______ suffers. 5. Control limits show _______ variation. 7. Being satisfied to merely meet specifications may lead to ____.

(if you get stuck, see Chapter Ten of The New Economics)