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Deming Cooperative Puzzle

ACROSS

6. Cure of the deadly diseases will require ______________ of Western management.
7. Performance appraisals ascribe to people differences that may be caused by the ______ that they work in.
8. Empirical evidence is never ________.
9. A leader will _______ his people on a day-to-day basis.
10. A useful criterion for recognition of outstanding performance is ___________ year by year, over a period of seven or more years.
11. There must be constant improvement of ______ of product and service.
12. ________ of management from one company to another annihilates teamwork.
13. One cannot be successful on _______ figures alone.

DOWN

1. Corporate rating of divisions create _____ ____ thinking.
2. Figures need to be interpreted with understanding of _________.
3. Management by the numbers leads to short-term ___________.
4. The job of management is ___________ from the welfare of the company.
5. Improvement of quality is a ______.

(if you get stuck, see Chapter Three of Out of the Crisis)
The Deming Cooperative Puzzle





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