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ACROSS
2. Measuring instruments must be under statistical _______.
4. Faults from fleeting events are referred to as _______ causes of trouble.
5. Study of a mixture of processes may obscure the chance to _______.
7. Most troubles with service and production lie in the ______.
8. No amount of good workmanship can overcome fundamental faults in the ______.
9. A process that is in statistical control furnishes a rational basis for __________.
12. The action required to eliminate a special cause is _________ from that required to improve the process.
13. Experience without theory teaches _______.
14. Confusion between common and special causes leads to greater ___________.
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DOWN
1. It is management's job to work with vendors to improve the _______ of incoming materials.
2. A system that is in statistical control has a definable identity and __________.
3. Sometimes a hunch, right or wrong, is sufficient theory to lead to useful ___________.
4. The control chart sends signals, which detect existence of a _______ cause.
5. Reduction in the need for _________ is a natural result of statistical control.
6. Common causes are due to chance _________ attributable to the system.
7. A process has a capability only if it is ______.
9. There is no way to know that one will meet specifications unless the _______ is in statistical control.
10. In a state of statistical control, all _______ causes so far detected have been removed.
11. Faults of the system are referred to as ______ causes of trouble.
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