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ACROSS
2. Around 1942 in the USA statistical methods had taken fire, but management did not know their ________________, so efforts died out.
6. In Japan in the 1950s conferences with top _________ were held.
7. In the USA there were many barriers that robbed workers of their _____ of workmanship.
9. A hurdle in Japan was the general supposition that it would be impossible to _______ with industry in America and Europe.
10. Top management in Japan became convinced that _______ was vital for export.
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DOWN
1. Early on people put out fires, not perceiving the necessity to improve _________.
3. Consumer research, with methods of ________, began in Japan in 1951.
4. Early efforts to reach management by inviting them to courses were ___________.
5. Small groups of workers may work on ___________ of the system.
8. Disjointed efforts will have no national ______.
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