Video Tapes:
The Deming Four-Day Seminar, Twelve hours of Dr. Deming in action as he conducted his famous seminar and it was captured on video tape in July 1992. A corporate contribution has enabled The W. Edwards Deming Institute to offer this collection
of video tapes in the USA for $275 (total price for all twelve hours). For outside the USA, NTSC format is available for $325; PAL and SECAM formats are available for $445.
Contact: The W. Edwards Deming Institute, PO Box 59511, Potomac, MD 20859-9511; Tel: 301-294-8405, Fax: 301-294-8406, website: http://www.deming.org
The Deming Library, (A 32-Volume Series) that covers Dr. Deming's System of Profound Knowledge, with individual tapes on many topics. A nine-volume subset is labeled the "Basic Library".
Contact: CC-M Inc., Tel: 800-453-6280, Fax: 202-882-7432, E-mail: info@managementwisdom.com. Website: http://www.cc-m.com/
Roadmap for Change, The Deming Approach is an introductory tape to Deming's theory of management.
Contact: Encyclopaedia Britannica Educational Corporation, Tel: 800-554-9862
Audio Tapes, (Listen while you drive to work or play)
Current Perspectives on Dr. Deming's Theory of Management, by M. Tveite, P. Scholtes, G. Ranney, and J. Orsini (OQPF, 1995) This is an unscripted conversation among colleagues. Mike Tveite, Peter Scholtes, Gipsie Ranney, and Joyce Orsini talk
about the implications of Dr. Deming's teachings and his contribution to our lives.
Contact: The Deming Cooperative, E-mail: staff@deming.edu, Tel: 212-636-6219 One Tape, $14
So You Want to Survey Customers?, by J. Orsini (OQPF, 1996; rep. The Deming Cooperative, 1997) This is a speech given at OQPF's 1996 Annual Deming Conference. With humor, insight, and examples, Joyce Orsini focuses on the design of surveys for
customers and non-customers.
Contact:
The Deming Cooperative, E-mail: staff@deming.edu, Tel: 212-636-6219 One Tape, $14
A Summary of Walter A. Shewhart's Four Lectures, by J. Orsini (The Deming Cooperative, 1997). A narrative by Joyce Orsini about the four chapters that comprise Shewhart's 1939 book "Statistical Method From the Viewpoint of Quality Control",
groundwork for any student of variation.
Contact: The Deming Cooperative, E-mail: staff@deming.edu, Tel: 212-636-6219 One Tape, $14